Job Title: Store Associate
Location: West Vancouver, BC
Shift: Morning, Night, Overnight
Every day at our stores feels like a new adventure to Solita and she says that’s what makes her work so exciting. The challenges, problem-solving and constant variety are just some of the things that you’ll discover working with us too!
What you’ll discover
Eligible Associates can look forward to:
- One-of-a-kind, inclusive culture
- Dedicated training and on-the-job resources to enhance your development
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistance Program to support healthy living
What you’ll do
It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:
- Greeting customers in a friendly manner; be knowledgeable to answer questions regarding merchandise items, prices and brands and provide information on promotions, TJX Canada policies and procedures, events and store locations
- Processing of daily shipments, organization and set-up of the warehouse area; ensuring all merchandise is received, processed and merchandise presentation standards are maintained
- Demonstrating a high degree of customer service while processing all refunds, exchanges and purchases in accordance with company guidelines
- Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries
What you’ll need
To begin your career with us, you’ll have:
- High school education or equivalent work experience
- Excellent customer service, communication (verbal and written) and time management skills
- The ability to set up and maintain a warehouse environment
.Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?
Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
What skills and qualities are important for a Warehouse Associate ?
A warehouse associate plays a crucial role in ensuring the smooth and efficient operations of a warehouse. To excel in this role, the following skills and qualities are important:
- Physical Stamina: Warehouse work often involves lifting, carrying, and moving heavy objects. Physical stamina is crucial to handle the demands of the job, including prolonged standing, bending, and repetitive motions.
- Attention to Detail: Warehouse associates need to pay close attention to detail to ensure accurate order fulfillment, proper inventory management, and precise documentation. Mistakes can result in inventory discrepancies and customer dissatisfaction.
- Organizational Skills: Effective organization is essential to maintain an orderly warehouse. Warehouse associates should be able to sort, label, and categorize items efficiently, ensuring that they are easy to locate when needed.
- Time Management: Prioritizing tasks, working efficiently, and meeting deadlines are important skills for warehouse associates. They should be able to manage their time effectively and complete tasks in a timely manner, especially when handling shipping and receiving processes.
- Teamwork and Collaboration: Warehouse associates often work as part of a team. They need to collaborate effectively with colleagues, supervisors, and other departments to ensure smooth workflow and resolve any issues that may arise.
It’s important to note that the specific skills and qualities required may vary depending on the type of warehouse, industry, and the nature of the operations being conducted.
What education and certification are required to become a Warehouse Associate?
Becoming a warehouse associate typically does not require extensive formal education. However, having a high school diploma or equivalent is generally preferred by employers. Some employers may also consider candidates with a lower level of education if they possess relevant work experience or demonstrate the necessary skills and qualities for the role.
In terms of certifications, while they may not be universally required, certain certifications can enhance your employability and demonstrate your competence in warehouse operations. These certifications include:
- Forklift Operator Certification: Many warehouses utilize forklifts for material handling tasks. Obtaining a forklift operator certification demonstrates your proficiency in operating a forklift safely and efficiently.
Occupational Safety and Health Administration (OSHA) Certification: OSHA offers various certifications related to workplace safety, such as OSHA 10-hour or 30-hour General Industry certifications. These certifications provide knowledge of safety regulations and protocols, which is crucial in maintaining a safe work environment.
- Hazardous Materials (HAZMAT) Certification: If the warehouse deals with the storage or handling of hazardous materials, having a HAZMAT certification may be required. This certification ensures that you are trained to handle hazardous substances properly and follow the necessary safety procedures.
- First Aid and CPR Certification: While not specific to warehousing, having first aid and CPR certifications can be valuable in any workplace. These certifications demonstrate your ability to respond to medical emergencies effectively and provide initial assistance until professional help arrives.
It’s important to note that the specific requirements for education and certifications can vary depending on the employer, industry, and the specific responsibilities of the warehouse associate position. Therefore, it is advisable to research the requirements of the specific job postings and consult with potential employers to determine the desired qualifications.
What is the work environment like for Warehouse Associate ?
The work environment for a warehouse associate can vary depending on factors such as the type of warehouse, industry, and specific company practices. However, there are some common characteristics that are typically found in the work environment of a warehouse associate:
- Physical Setting: Warehouses are often large, open spaces with high ceilings and expansive storage areas. The work environment may involve exposure to various temperatures, depending on whether the warehouse is climate-controlled or not. Some warehouses may have loading docks for receiving and shipping operations.
- Fast-Paced and Active: Warehouses are dynamic environments with a fast-paced atmosphere. Warehouse associates are often engaged in physically demanding tasks such as loading and unloading shipments, moving inventory, and fulfilling orders. This requires being on your feet for extended periods and engaging in repetitive motions.
- Noise and Activity: Warehouses can be noisy due to the operation of machinery, equipment, and the movement of goods. Forklifts, pallet jacks, conveyor belts, and other equipment may contribute to the ambient noise level. Additionally, there may be a high level of activity with multiple workers performing tasks simultaneously.
- Teamwork and Collaboration: Warehouse associates often work as part of a team. They collaborate with colleagues, supervisors, and other departments to ensure efficient operations. Communication is vital to coordinate tasks, resolve issues, and maintain a smooth workflow.
- Safety Emphasis: Warehouse work can involve potential safety hazards, such as heavy equipment, elevated platforms, and moving machinery. Safety protocols and procedures are typically emphasized to mitigate risks and ensure the well-being of employees. Personal protective equipment (PPE) may be required, such as steel-toed boots, high-visibility vests, and safety goggles.
It’s important to note that the work environment can vary significantly from one warehouse to another. It’s advisable to research the specific company or industry to gain a better understanding of the work environment and any unique factors associated with it.